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Terms & Conditions

All information, products and services displayed on the indiansweets.co.nz website constitute an "invitation to offer". Your order for purchase constitutes your "offer" which shall be subject to the terms and conditions as listed below. indiansweets.co.nz website has the right to accept or reject your offer without assigning any reason thereof. 

In order to use the indiansweets.co.nz website belonging to Auckland INDIAN SWEETS & SNACKS Ltd, you (The User) have accepted the following terms and conditions given below. We Auckland INDIAN SWEETS & SNACKS Ltd reserve the right to add, delete, alter or modify these terms and conditions at any time. 

You (The User) are therefore advised to read carefully these terms and conditions every time you use the indiansweets.co.nz website of Auckland INDIAN SWEETS & SNACKS Ltd. 

  1. These terms and conditions cancel all previous agreements, representations or understandings and shall prevail despite any variance with any other terms of any order submitted. By using indiansweets.co.nz you agree to be bound by these Terms and Conditions.
  2. Auckland INDIAN SWEETS & SNACKS Ltd acts only as a facilitator to facilitate transactions between you (the User) and vendors through its indiansweets.co.nz. Auckland INDIAN SWEETS & SNACKS Ltd, its directors, officials, representatives and employees shall in no way be held responsible for any losses, expenses, quality of products or services, damages and/or taxes incurred by the Users in the use of the facility.
  3. The services of indiansweets.co.nz are provided on an "as is" basis at the User’s sole risk without warranties of any kind, whether express or implied. Auckland INDIAN SWEETS & SNACKS Ltd, it’s directors, employees, agents, affiliates, consultants, contracted companies make no warranties of any kind, whether expressed or implied, for the service it is providing or as to the results that may be obtained from use of the service, or as to the accuracy, reliability or content of any information, service, or merchandise provided through this website. Auckland INDIAN SWEETS & SNACKS Ltd does not represent or warrant maintaining the confidentiality of information, though our practice is to make reasonable efforts to maintain such confidentiality. It is also clearly understood that all warranties, implied or express, take place between the vendors and the User.
  4. Auckland INDIAN SWEETS & SNACKS Ltd will not be responsible for any damage suffered by users from use of the services on indiansweets.co.nz. This without limitation includes loss of revenue or data resulting from delays, non-deliveries, missed deliveries, or service interruptions as may occur because of any act / omission of the vendor. This disclaimer of liability also applies to any damages or injury caused by any failure of performance, negligence, defect, deletion, error, omission, interruption, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortuous behavior, or under any other cause of action.
  5. Auckland INDIAN SWEETS & SNACKS Ltd Vendor Merchant Partners will take "Full Responsibility" of your Order, if the Order has been shipped to any of the major cities, where they have used "Private Courier Companies" (eg. Fastway, Streamline freight, Sub60, Courierpost, DHL etc.) to ship your order. Thus Auckland INDIAN SWEETS & SNACKS Ltd request you (the User) to make sure before placing their order for Interior Locations / Country Side / Rural Area Addresses are serviced properly by New Zealand Postal Service and if not, then we insist that they should not place their orders for such locations to avoid dissatisfaction.
  6. All products are checked, screened and assured by the vendors to ensure that the products are of the standard, quality, design, composition, style or model that they are representative of. Auckland INDIAN SWEETS & SNACKS Ltd is neither responsible nor liable in any way or manner for this.
  7. The prices and availability of products are subject to change without prior notice at the sole discretion of Auckland INDIAN SWEETS & SNACKS Ltd.
  8. Request for cancellations of orders once placed on indiansweets.co.nz shall not be entertained.
  9. Auckland INDIAN SWEETS & SNACKS Ltd reserves the right to refuse or cancel any order placed for a product that is listed at an incorrect price or for any other reason. This shall be regardless of whether the order has been confirmed and/or payment been received. The payment shall be refunded and the User shall be informed of the same.
  10. If a non-delivery or late delivery occurs due to a mistake by the User (i.e. wrong or incomplete name or address or recipient not available) any extra cost spent by Auckland INDIAN SWEETS & SNACKS Ltd for re-delivery shall be claimed from the User placing the order.
  11. The User agrees to give accurate, authentic and true information. Auckland INDIAN SWEETS & SNACKS Ltd reserves the right to confirm and validate the information and other details provided by the User at any point of time. If any such User details are found not to be true wholly or partly, Auckland INDIAN SWEETS & SNACKS Ltd has the right in its sole discretion to reject the registration and debar the User from using the services of indiansweets.co.nz and / or other affiliated websites without prior intimation whatsoever.
  12. Auckland INDIAN SWEETS & SNACKS Ltd will not be liable for any type or kind of credit card fraud. The liability to use a card fraudulently will be on the user and the onus to 'prove otherwise' shall be exclusively on the user. The User must exclusively use his/her own card on the site.
  13. Auckland INDIAN SWEETS & SNACKS Ltd shall not be liable for any delay/non-delivery of ordered goods by the vendors (trade organizations, manufacturers / shops etc.), flood, fire, wars, acts of God or any cause that is beyond the control of Auckland INDIAN SWEETS & SNACKS Ltd.
  14. The User agrees to use the services provided by indiansweets.co.nz, Auckland INDIAN SWEETS & SNACKS Ltd, its affiliates, consultants and contracted companies, for lawful purposes only.
  15. The User certifies that he/she is at least 18 (eighteen) years of age or has the consent of a parent or legal guardian.
  16. Auckland INDIAN SWEETS & SNACKS Ltd shall not entertain any complaints after 7 days, once the order is delivered.
  17. This agreement shall be construed in accordance with the applicable of New Zealand. The Courts at Auckland shall have exclusive jurisdiction in any proceedings arising out of this agreement. 

 

Privacy Policy 

We understand your concern about the personal information you submit on our web-site. It can be appreciated that there has to be a fine balance between the need to provide better, personalized and customized service to you and at the same time to protect your personal details. We appreciate the trust you have in us that we shall not misuse your personal information in any way. 

This document explains every aspect of our Privacy Policy to you. Your visit and actions undertaken on our site will be governed by the following policy. We reserve the right to add, modify, delete or change the contents of this privacy policy as may be felt necessary by us though the changes will be consistent with the spirit of the terms presented below. 

Information Collected 

 To enable you to place an order on our site, we need to have the following basic information about you: Your First Name, Your Last Name, Your Address, City, Zip code, Country, Phone Numbers and Contact E-mail address. 

Apart from this, our systems gather certain details about your computer's internet connection like your IP address when you visit our site. Your IP address does not identify you personally. We use this information to deliver our web pages to you upon request, to customise our site as per your interest, to calculate the number of visitors on our site and to know the geographic locations from where our visitors come.

We do not allow any unauthorized person or organization be it other members, visitors, and anyone not in our organisation to use any information collected from you. 

Information Modification

You can modify your personal details anytime from our site. 

Information Sharing 

 Probably this is the most important question in your mind as to with whom do we share your information? The answer to this question is that we do not rent, sell, barter, or give away your information to anyone. To some extent, information has to be passed on to the courier companies, credit card processing companies, vendors, etc. to enable them to perform their functions related to your order fulfillment. Apart from this normal business requirement, information may also be needed to be shared with law authorities, for fraud detection, and for the safety of our site, employees, management, users, members and other affiliates associated with us. 

Information Usage

 The most important usage of the information collected from you is your email which is used to inform you that your order has been confirmed/executed. Your email is also used to inform you for your customer service related queries and for any newsletters sent. All other information collected is confidentially stored and will not be disclosed unless needed as per the requirement of the law authorities or in case of any disputes. 

Cookies Usage

‘Cookies’ are used to gather your unique interests when you visit our site. They let us know which products you are interested in, which pages you visit and to generate information that helps us to make the site better. Using cookies we can recognize repeat visitors and facilitate your visit. A cookie cannot gather data from your computer or hard disk by itself. Most browsers have a facility to turn off the cookie feature and to delete cookies from your computer. Doing so may restrict certain functionality of our site but will not hamper us in any substantial manner. 

Links with other sites

Our site may contain links which may lead you to other sites which may have their own privacy policy over which we have no control. Please understand that once you leave our site, our privacy policy will no longer apply.